1 hour ticket response
Fast assistance is our highest duty and this is the reason why we’ve got a team of proficient techs who are ready to provide a quick reply to any question that you might have. Simply send your technical support ticket from your Website Control Panel and we’ll reply within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A First–Rate Support Service
Each member of our help desk team has many years of experience in the Linux cloud web hosting packages arena and the majority of them have worked for us for at least five years. They are all prepared to reply to all your queries in the most professional manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how you can use a particular service, we have integrated a very user–friendly Help section in our Website Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, have a glimpse at our F.A.Q. library or check our how–to video tutorials.
