Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is educated to swiftly deal with all Linux cloud web hosting packages users’ requests and help demands. Through our ticketing system, you will be able to submit your inquiry and a support crew representative is going to get back to you in only maximum sixty minutes. In actual fact, practice has shown us that the common solution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time needed. Our crew of technicians will undoubtedly be online for you 24x7x365 to answer to all your doubts and to sort out any concern that you may have. You can easily send us a technical support ticket from your Website Control Panel or send us an email any time. In addition, on working days, you are able to call us or work with the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has an in depth know–how base that is incorporated into all sections. In each part, you will find a Help press button which will load for you a selection of step–by–step guides on how to employ a certain option or complete a specific action. In addition, we have produced guide online videos that will help you get a better idea of the Control Panel’s interface.